Group Revenue and Reservations Manager
Job ref: 48831
LocationMunster
SectorBanking & Treasury
Job typePermanent
SalarySee description below
Our client, a prominent organisation overseeing the management, development, and promotion of a portfolio of signature visitor attractions, is seeking an experienced Group Reservations and Revenue Manager. This role offers the chance to significantly contribute to the development of a world-class visitor experience within the tourism sector.
Key Responsibilities:
- Implement and refine a bespoke booking and reservations system.
- Lead and support the reservations team for optimal performance.
- Collaborate with senior management on developing strategic rate plans and performance metrics.
- Produce comprehensive reports for yield and revenue analysis.
- Manage and optimise capacity across all sites through effective system and trade management.
- Act as the go-to expert for all queries related to reservations and yield management.
- Foster a culture of excellence in customer service and employee relations.
- Assist in promotional strategies and online booking initiatives with the sales and marketing teams.
Requirements:
- Minimum 5 years of management experience in yield/revenue management or reservations.
- A relevant Diploma/Degree in tourism/visitor management, business/finance, or related discipline.
- Strong proficiency in PC-based systems, reporting technologies, and e-learning platforms.
- Excellent organisational, problem-solving, and multitasking skills.
- A commitment to delivering exceptional service and continuous innovation.
- Full, clean driving licence.
Location and Additional Information:
- The role is based in our client's Shared Services Office and will require travel to various tourism sites.
- Operational hours are Monday to Friday.