Senior Recruitment Consultant HR & Business Support
Group Service Manager
Job ref: 50180
LocationLeinster
SectorHR & Business Support
Job typePermanent
Salary€60,000 - €120,000
Our client a nationwide hospitality service provider based in Wexford is currently recruiting for a Group Customer Service Manager to join their team. This role is ideal for individuals looking to take the next step in their career and make a significant impact within a collaborative environment.
You will be responsible to Manage and oversee the service operations. Develop and implement strategies to enhance service efficiency and effectiveness. Collaborate with cross-functional teams to align service objectives with business goals. Monitor performance metrics and prepare reports for senior management. Provide leadership and guidance to service teams, fostering a culture of continuous improvement.
Ideal Candidate:
You will be responsible to Manage and oversee the service operations. Develop and implement strategies to enhance service efficiency and effectiveness. Collaborate with cross-functional teams to align service objectives with business goals. Monitor performance metrics and prepare reports for senior management. Provide leadership and guidance to service teams, fostering a culture of continuous improvement.
Ideal Candidate:
- 6 + Years experience in a managerial role within a fast-paced service environment.
- Excellent communication and interpersonal abilities.
- Strong leadership and team management skills.
- Ability to analyse data and make informed decisions.
- Pro-active approach to problem-solving and service enhancement.
