Transfer Agency T/A Manager

Job ref: 50908

LocationDublin City Centre

SectorFunds & Investment Management

Job typePermanent

Salary€60,000 - €120,000

I am working with an International Fund Management Company to appoint a Transfer Agency (T/A) manager.

A broad range of operational activities, including the review and authorization of new account openings, investor transactions, and payments.
Ensure all dealing processes are executed accurately and within required timeframes, with timely communication of information from the Transfer Agency (TA) team to both internal and external stakeholders.
Monitor the dispatch of investor correspondence by TA team to ensure accuracy and timeliness.
Maintain exceptional service standards for clients and internal departments, emphasizing error minimization and quality delivery.
Comply with company standards and controls as outlined in TA procedures and support the development and ongoing review of internal processes.
Fulfil established Service Level Agreements (SLAs) by managing and resolving queries from clients, fund managers, and the valuations department promptly.
Prepare and deliver all reports required by clients, fund managers and other relevant stakeholders in line with agreed SLAs.
Review and complete all relevant checklists to confirm the completion of assigned tasks, and update checklists as workflows evolve.
Manage projects assigned by the line manager, ensuring timely and accurate completion.
Adhere to all departmental and regulatory procedures in the execution of tasks.
Oversee daily reconciliation of umbrella cash accounts and promptly address any exceptions identified during reconciliations.
Verify completeness of investor information for FATCA/CRS compliance and ensure timely reporting to meet revenue authority requirements.
Supervise and guide direct reports, conducting regular one-on-one meetings and annual performance reviews to support their professional development.
Contribute to projects involving system and data clean-up, as well as technical enhancements across various operational areas.

Required experience

Demonstrated 2-3 years’ experience in a supervisory or managerial role within Transfer Agency, with proven people leadership capabilities in an operational environment.
Comprehensive understanding of Investor Services processes and associated functions, with a solid grasp of AML (Anti-Money Laundering) procedures.
Background in system migrations and a track record of driving operational improvements through technical innovation.
Exceptional written and verbal communication skills, with experience engaging effectively with clients, investors, and senior management.

If you would like to find out more about this role please do not hesitate to contact me.

Apply Now

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